Policies

Payment
I accept all major credit and debit cards, PayPal, Apple Pay, and Shop Pay.

Shipping
Orders will typically ship within 3 to 5 business days. I ship domestically and internationally from Rainier, Oregon. Any additional taxes or fees will be added to your total. Orders are shipped once a week on Fridays.

Returns/Exchanges
Before you buy, please make sure you read and understand all of the information I have provided about each piece.

If you have any questions or want to see more images, please ask before buying and I will be happy to help you!

After your item has shipped, I am unable to offer returns or exchanges.

Business Hours - On Grid
Although my website is always open, my work hours are Monday through Friday, 12pm to 9pm. Please allow up to 48 hours, during the work week, for an email response from me. 

Business Hours - Off Grid
I live seasonally off the grid, in the forest! During these times I have limited 
availability, please allow several days for an email response from me. My website will continue to be open, but orders may take longer to ship. Thanks for sticking with me and having patience during these times.

Made-to-Order Items
Products such as stacking rings, etc. may take up to three weeks for completion before shipping. In the unlikely event it takes longer, I will be in touch with you about this as soon as possible. I am a human and sometimes life just happens.

A rush option is available for a fee, but arrangements must first be made with me before you buy.

I attempt to make each made-to-order piece as similar to the supplied image and description as possible, however as I’m a human (still) it won’t be identical.

That’s kinda part of the magic! 

Cancellations
Cancellations are accepted before the item ships. If you change your mind, please contact me ASAP! As soon as the order ships, it's yours.

Status of Order
Upon shipment, you will receive an email confirmation and tracking number. Please refer to this as you anticipate the arrival of your treasure.

Packaging
Pieces of jewelry worth over $100 will arrive nestled in foraged forest floor finds such as moss, twigs, lichen, etc. inside of a clear plastic cube. I encourage you to keep and repurpose my packaging!

If you prefer a plastic-free experience, please let me know and I will use a cute decorative fabric bag instead.

Items under $100 will arrive in a decorative fabric bag.

Policies Policy
These policies are subject to change and will be updated as needed.

Need Help?
Never fear contacting me! We are all part of the mycelial web.
woodlandteatime@gmail.com